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IF YOU DO NOT HAVE PREVIOUS EXPERINCE IN HOSPICE IN A MARKETING ROLE, PLEASE DO NOT APPLY

Are you passionate about making a difference in people's lives. Do you have a knack for building strong relationships and a heart for serving your community?

Hand in Hand Hospice is actively seeking a dynamic and results-driven Director of Business Development to join our hospice team! We are in search of an individual who thrives on exceeding their goals, possesses a genuine commitment to serving others, and is eager to contribute to a collaborative team. In this role, your opportunity for professional growth and community impact are limitless. You will have the opportunity to grow your own Team as we continue to expand.

Additional Benefits:

• Autonomy for Self-Starters: We believe in empowering our team members to take initiative and excel in their roles.

• Promotion Opportunities: Opportunity for future promotions into marketing leadership.

• Positive Team Culture: Join a supportive and collaborative work environment that values teamwork and positivity.

Key Responsibilities:

As a Director of Business Development at Hand in Hand Hospice, you will have a significant impact on our growth and the quality of care we provide. Here's a glimpse of what you'll be doing:

• Build and Nurture Relationships: Develop and maintain strong relationships with referral partners, including physicians, hospitals, skilled nursing facilities, and assisted living facilities, to drive business growth.

• Strategic Account Development: Complete intentional sales activities using pre-call planning that will produce census growth.

• Community Education: Prepare and deliver compelling presentations to organizations and community members to provide education on the hospice benefit.

• Activity Tracking: Keep detailed records of all prospecting, account development, referrals, and sales activities, providing regular reports to management.

• Client Monitoring: Collaborate with operational managers to assess customer service levels, review patient care, and evaluate market needs, to ensure optimal care for our patients and their loved ones.

Qualifications:

To excel in this role, you should possess the following qualifications:

• Sales Experience: A minimum of 2 years of proven sales experience in the hospice industry is required. DO NOT APPLY IF YOU DO NOT HAVE THIS EXPERIENCE.

• A heart for people: Must have a commitment to serving patients and their loved ones and enthusiasm for delivering quality care.

• Healthcare Knowledge: Demonstrated knowledge of hospice services, referral sources, and payors is essential.

• Excellent Communication: Strong communication skills, both written and verbal, are essential to articulate the benefits of our services and engage with potential clients effectively.

• Goal-Oriented: A goal-driven mentality is key, as you'll be responsible for expanding our client base and meeting sales targets.

• Independence: The ability to work independently while maintaining a strong commitment to the team's success is crucial.goes here

Description

Are you passionate about making a difference in people's lives. Do you have a knack for building strong relationships and a heart for serving your community?

Hand in Hand Hospice is actively seeking a dynamic and results-driven Marketing Director to join our hospice team! We are in search of an individual who thrives on exceeding their goals, possesses a genuine commitment to serving others, and is eager to contribute to a collaborative team. In this role, your opportunity for professional growth and community impact are limitless.

Additional Benefits:

• Autonomy for Self-Starters: We believe in empowering our team members to take initiative and excel in their roles.

• Promotion Opportunities: Opportunity for future promotions into marketing leadership.

• Positive Team Culture: Join a supportive and collaborative work environment that values teamwork and positivity.

Key Responsibilities:

As a Marketing Director at Hand in Hand Hospice, you will have a significant impact on our growth and the quality of care we provide. Here's a glimpse of what you'll be doing:

• Build and Nurture Relationships: Develop and maintain strong relationships with referral partners, including physicians, hospitals, skilled nursing facilities, and assisted living facilities, to drive business growth.

• Strategic Account Development: Complete intentional sales activities using pre-call planning that will produce census growth.

• Community Education: Prepare and deliver compelling presentations to organizations and community members to provide education on the hospice benefit.

• Activity Tracking: Keep detailed records of all prospecting, account development, referrals, and sales activities, providing regular reports to management.

• Client Monitoring: Collaborate with operational managers to assess customer service levels, review patient care, and evaluate market needs, to ensure optimal care for our patients and their loved ones.

Qualifications:

To excel in this role, you should possess the following qualifications:

• Sales Experience: A minimum of 2 years of proven sales experience in the hospice industry is required.

• A heart for people: Must have a commitment to serving patients and their loved ones and enthusiasm for delivering quality care.

• Healthcare Knowledge: Demonstrated knowledge of hospice services, referral sources, and payors is essential.

• Excellent Communication: Strong communication skills, both written and verbal, are essential to articulate the benefits of our services and engage with potential clients effectively.

• Goal-Oriented: A goal-driven mentality is key, as you'll be responsible for expanding our client base and meeting sales targets.

• Independence: The ability to work independently while maintaining a strong commitment to the team's success is crucial.

The Social Worker is responsible for the social and emotional needs of patients and their loved ones. The social worker provides counseling, facilitates conversations regarding advance directives and other end-of-life decisions, connects families to community resources, provides education, and advocates for patients’ wishes. The Social Worker is an interdisciplinary team member who works collaboratively with the Medical Director, RN Case Manager, and Spiritual Care Coordinator to create individual care plans.

The Social Worker has autonomy over scheduled visits and travels locally to care for patients in their house, assisted living, or nursing facility.

Local travel to nursing facilities and the home setting is necessary. You will be compensated for this travel.

RESPONSIBILITIES

• Conduct comprehensive psychosocial assessments: Perform in-depth assessments of patients and their families to evaluate their emotional, social, and practical needs. Gather relevant information to understand the patient's support system, cultural background, and any psychosocial factors that may impact their care.

• Provide counseling and emotional support: Offer empathetic and compassionate counseling to patients and their families, addressing their emotional and psychological concerns related to end-of-life care. Help individuals cope with grief, loss, and other challenging emotions, promoting their overall well-being.

• Develop and implement care plans: Collaborate with the interdisciplinary team to develop individualized care plans that address the psychosocial needs of patients. Ensure care plans align with patient preferences, cultural beliefs, and ethical considerations, promoting a holistic approach to care.

• Assist with advance care planning: Facilitate conversations and documentation regarding advance directives, durable power of attorney for healthcare, and other end-of-life decision-making processes. Support patients and families in expressing their wishes and ensuring their preferences are respected.

• Coordinate community resources: Identify and connect patients and families with appropriate community resources and support services, such as counseling services, support groups, financial assistance programs, and home health services. Assist with referrals and coordinate the necessary paperwork and documentation.

• Provide information and education: Offer education and information to patients and families about hospice services, end-of-life care options, and available community resources. Ensure individuals are empowered to make informed decisions and have a clear understanding of the support available to them.

• Advocate for patient and family needs: Serve as an advocate for patients and families, ensuring their concerns, preferences, and rights are respected and addressed. Collaborate with the healthcare team to address any barriers to care and facilitate effective communication between patients, families, and healthcare providers.

• Collaborate with interdisciplinary team: Work closely with the interdisciplinary healthcare team, including physicians, nurses, chaplains, and other professionals involved in the patient's care. Participate in team meetings, case conferences, and care planning sessions to share insights, contribute to the overall care plan, and ensure coordinated care.

• Maintain documentation and compliance: Keep accurate and timely documentation of patient assessments, interventions, progress notes, and care coordination activities. Adhere to regulatory and organizational standards for documentation, privacy, and confidentiality.

REQUIREMENTS

• LMSW

• Minimum of one-year Hospice experience is preferred.

• Valid driver's license and reliable transportation that is insured in accordance with state and/or Hand in Hand requirements.

• Demonstrate excellent observation, assessment, judgment, and communication skills. Ability to provide accurate written documentation by the end of shift.

• Self-directed with the ability to work with little supervision.Item description